MAHIPSO’s Health Service Delivery Program is the organization’s core pillar, rooted in the organization’s history and identity as a rural-based, peer-led initiative. Originating from its early support group work at Kitovu Blood Bank, MAHIPSO continues to deliver a comprehensive health package to Structurally Excluded Persons—communities that often face discrimination, stigma, and limited access to healthcare services. The program aims to improve health outcomes through non-discriminatory care, physical and virtual outreach, distribution of key health commodities, and psychosocial support. Embracing innovation, MAHIPSO is investing in telehealth tools, toll-free lines, mobile apps, and its MAHI-Connect app to expand access and ensure timely, quality care to underserved populations.

To further strengthen its impact, MAHIPSO will establish and operate clinics and drop-in centers providing integrated services such as HIV, TB, and malaria care; adherence support; and harm reduction referrals. The organization will also advance GBV/IPV and SRHR interventions, including mental health and family planning services, while enhancing health data management through the Integrated Key Population Information System (IKIS). These efforts align with national policies and strategies, such as the HIV and AIDS Prevention and Control Act, the National Gender Policy, the Domestic Violence Act, and various national HIV/AIDS frameworks, reinforcing MAHIPSO’s commitment to equitable, inclusive, and rights-based healthcare delivery.